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Baldrige Award Recipients 1988-2007
The following Baldrige Award recipients may be contacted for more information about their Baldrige application.

2007 Small Business
PRO-TEC Coating Company

Quality Contact
Eric Franks
Manager, Technology & QA
PRO-TEC Coating Company
5000 County Road 5
Leipsic, OH 45856-9234


TELE: (419) 943-1111
FAX:

EMAIL: franksee@proteccoating.com

Public Affairs Contact
Shannon Shartell
Manager
Human Resources




TELE: (419) 943-1100
FAX:
EMAIL: shartess@proteccoating.com
 
 
2007 Heath Care
Mercy Health System

Quality Contact
Javon R. Bea
President and CEO



TELE: (608) 756-6627
FAX:
EMAIL: jbea@mhsjvl.org

Public Affairs Contact
Barbra Bortner
Vice President
Marketing and Public Relations



TELE: (608) 743-2052
FAX:
EMAIL: bbortner@mhsjvl.org

 
 
2007 Heath Care
Sharp HealthCare

Quality Contact
Nancy G. Pratt, RN, MS
Senior Vice President
Clinical Effectiveness
8695 Spectrum Center Blvd.
San Diego, CA 92123

TELE: (858) 499-3119
FAX: (858) 499-3140
EMAIL: Nancy.Pratt@sharp.com

Public Affairs Contact
John Cihomsky
Vice President
Public Relations and Communications




TELE: (858) 499-4117
FAX:
EMAIL: john.cihomsky@sharp.com

 
 
2007 Nonprofit
City of Coral Springs

Quality Contact
Susan L. Grant
Director of Human Resources
City of Coral Springs



TELE: 954-344-1144
FAX:
EMAIL: sgrant@coralsprings.org

Public Affairs Contact
Liz Kolodney
Director of Communications and Marketing



TELE: (954) 344-1008
FAX:
EMAIL: lkolodney@coralsprings.org

 
 
2007 Nonprofit
U.S. Army Armament Research, Development and Engineering Center (ARDEC)

Quality Contact
Brad Sampson
US Army ARDEC
Building 1, AMSRD-AAR-EIM
Picatinny Arsenal, NJ 07806-5000

TELE: (973) 724-2182
FAX:
EMAIL:pica.baldrige.questions@conus.army.mil

Public Affairs Contact
Peter Rowland
Public Affairs Officer



TELE: (973) 724-6365/6364
FAX:
EMAIL: peter.rowland@us.army.mil

 
 
2006 Service
Premier Inc.

Quality Contact
Kelli Price
Vice President
Organizational Engagement and Performance Excellence
Premier Inc.
2320 Cascade Pointe Blvd.
Charlotte NC 28208

TELE: 704-733-5523
EMAIL: kelli_price@premierinc.com

Public Affairs Contact
Blair Childs
Senior Vice President
Public Affairs
Premier Inc.
444 North Capitol St., NW, Suite 625
Washington, DC 20001-1511


TELE: 202-879-8009
FAX: 704-357-1646
EMAIL: Blair_Childs@PremierInc.com

 
 
2006 Small Business
MESA Products, Inc.

Quality Contact
Terry May
President
MESA Products, Inc.
4445 S. 74th East Ave.
Tulsa, OK 74145

TELE: 918-627-3188
FAX: 918-627-2676
EMAIL: mayt@mesaproducts.com

Public Affairs Contact
SAME AS QUALITY CONTACT
 
 
2006 Health Care
North Mississippi Medical Center

Quality Contact
Jan Englert
Director of Clinical Outcomes
North Mississippi Medical Center
830 South Gloster Street
Tupelo, MS 38801

TELE: 662-377-5900 or 1-866-787-8748 (toll free)
EMAIL: jan.englert@nmhs.net
WEBSITE:
North Mississippi Medical Center

Public Affairs Contact
Marsha Tapscott, Manager
Dept. of Marketing & Public Relations
North Mississippi Medical Center
830 South Gloster Street
Tupelo, MS 38801

TELE: 662-377-3193; 662-377-3148
EMAIL: mtapscott@nmhs.net


 
 
2005 Manufacturing
Cargill Kitchen Solutions (formerly Sunny Fresh Foods, Inc.)

Quality Contact
Theresa Wagner
Continuous Improvement Facilitator
Cargill Kitchen Solutions
206 West 4th St.
Monticello, MN 55362

TELE: 763-271-5999
FAX: 763-271-5714
EMAIL: sunnyfreshfoods@cargill.com


Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2005 Service
DynMcDermott Petroleum Operations Company

Quality Contact
Dave Stoltz
Public Affairs and Planning Specialist
850 S. Clearview Parkway
New Orleans, LA 70123

TELE: 504-734-4918
FAX: 504-818-5918
EMAIL: david.stoltz@spr.doe.gov

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2005 Small Business
Park Place Lexus

Quality Contact
Kandi Gongora
Director of Organizational Excellence
Park Place Lexus
901 East Hwy 114
Grapevine, TX 76051

TELE: 817-416-3359
FAX: 972-699-1168
EMAIL: kgongora@parkplacetexas.com

Public Affairs Contact
Carolyn Alvey
Aardvark Studios
Park Place Lexus
1000 14th St. Ste 434
Plano, TX 75074

TELE: 972-699-8953
FAX: 972-699-1168
EMAIL: carolynalvey@sbcglobal.net

 
 
2005 Education
Richland College

Quality Contact
Dr. Kay Eggleston
Richland College
Vice President for Institutional Effectiveness & Economic Development
12800 Abrams Rd.
Dallas, TX 75243

TELE: 972-238-6195
FAX: 972-238-6957
EMAIL: keggleston@dcccd.edu

Public Affairs Contact
Whitney Rosenbalm
Richland College
Director of Marketing & Public Relations
12800 Abrams Rd.
Dallas, TX 75243


TELE: 972-238-6023
FAX: 972-238-6978
EMAIL: wrosenbalm@dcccd.edu

 
 
2005 Education
Jenks Public Schools

Quality Contact
Dana Ezell
Director of Personnel
205 East B Street
Jenks, OK 74037

TELE: 918-299-4415 x2306
FAX: 918-299-9197
EMAIL: dana.ezell@jenksps.org

Public Affairs Contact
Tara Thompson
Jenks Public Schools
205 East B Street
Jenks, OK 74037

TELE: 918-299-4415 x2211
EMAIL: tara.thompson@jenksps.org

 
 
2005 Health Care
Bronson Methodist Hospital

Quality Contact
Michelle Serbenski
Bronson Methodist Hospital
601 John Street, Box C
Kalamazoo, MI 49007

TELE: 269-341-6065
FAX: 269-341-8314
EMAIL: serbensm@bronsonhg.org

Public Affairs Contact
Susan Watts
Bronson Methodist Hospital
601 John Street, Box C
Kalamazoo, MI 49007

TELE: 269-341-8102
EMAIL: wattss@bronsonhg.org

 
 
2004 Manufacturing
The Bama Companies

Quality Contact
Baldrige Information Center
baldrige@bama.com

TELE: 918-732-2121

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2004 and 1998 Small Business
Texas Nameplate Company, Inc.

Quality Contact
R. Dale Crownover
P.O. Box 150499
Dallas, TX 75315

TELE: 214-428-8341 x111
FAX: 214-428-7178
EMAIL: dale@nameplate.com

Public Affairs Contact
John Darrouzet
P.O. Box 150499
Dallas, TX 75315

TELE: 214-428-8341
FAX: 214-428-7178

EMAIL: john@nameplate.com

 
 
2004 Education
Kenneth W. Monfort College of Business

Quality Contact
John Latham
Director, Monfort Institute
Kenneth W. Monfort College of Business
Kepner Hall, Campus Box 128
Greeley, CO 80639

TELE: 970-351-1230
FAX: 970-351-2500
EMAIL: john.latham@unco.edu

Public Affairs Contact
Michael Leonard
Kenneth W. Monfort College of Business
Kepner Hall, Campus Box 128
Greeley, CO 80639

TELE: 970-351-1273
FAX: 970-351-2500
EMAIL: michael.leonard@unco.edu

 
 
2004 Health Care
Robert Wood Johnson University Hospital Hamilton

Quality Contact
Joyce Schwarz
RWJ University Hospital Hamilton
One Hamilton Health Plaza
Hamilton, NJ 08690

EMAIL: jschwarz@rwjuhh.edu

Public Affairs Contact
Diane Grillo
RWJ University Hospital Hamilton
One Hamilton Health Plaza
Hamilton, NJ 08690

TELE: 609-631-6875
FAX: 609-584-6429
EMAIL:dgrillo@rwjuhh.edu

 
 
2003 Manufacturing
Medrad, Inc.

Quality Contact
Rose Almon-Martin
Vice President
Performance Excellence, Marketing Services, & Purchasing
Medrad, Inc.
100 Global View Drive
Warrendale, PA 15086

TELE: 724-940-7804
EMAIL: baldrige@medrad.com

Public Affairs Contact
Luanne Radermacher
Director, Corporate Office
Medrad, Inc.
One Medrad Drive
Indianola, PA 15051

TELE: 412-767-2400 x3184
EMAIL: lradermacher@medrad.com

 
 
2003 Service
Boeing Logistics Support Systems (formerly Aerospace Support)

Quality Contact
Dawn Macaraeg
Program Management, Business Excellence and Lean+
The Boeing Company, IDS Global Services & Support
M/C S100-1163
6300 McDonnell Blvd
St. Louis, MO 63042


TELE:
EMAIL: Dawn.m.macaraeg@boeing.com

Public Affairs Contact
Steve Little
Boeing Support Systems
P.O. Box 516, Mail code S100-1163
St. Louis, MO 63166



 
 
2003 Service
Caterpillar Financial Services Corporation -- U.S.

Quality Contact
Joe Page
Continuous Improvement Consultant
Caterpillar Financial Services Corporation
2120 West End Avenue
P.O. Box 340001
Nashville, TN 37203-001

TELE: 615-341-3249
FAX: 615-341-8197
EMAIL: joe.page@cat.com

Public Affairs Contact
Marcia Colburn
Corporate Communications Manager
Caterpillar Financial Services Corporation
2120 West End Avenue
Nashville, TN 37203


TELE: 615-341-5003
EMAIL: marcia.colburn@cat.com

 
 
2003 Small Business
Stoner, Inc.

Quality Contact
Harry Zechman
Technology Manager
Stoner, Inc.
1070 Robert Fulton Highway
Quarryville, PA 17566

TELE: 717-786-7355 x3514
FAX: 717-786-9088
EMAIL: hzechman@stonersolutions.com

Public Affairs Contact
Kristin McCormick
Marketing and Public Affairs
Stoner, Inc.
1070 Robert Fulton Highway
Quarryville, PA 17566

TELE: 717-786-7355 x3205
FAX: 717-786-8819
EMAIL: kmccormick@stonersolutions.com

 
 
2003 Education
Community Consolidated School District 15

Quality Contact
Mary Zarr
Asst. Superintendent for Curriculum, Special Services, and School Improvement
Community Consolidated School District 15
580 N. 1st Bank Drive
Palatine, IL 60067

TELE: 847-963-3106
EMAIL: zarrm@ccsd15.net

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2003 Health Care
Baptist Hospital, Inc.

Quality Contact
Ava Abney
Corporate Vice President of Quality and Safety
Baptist Hospital, Inc.
1000 West Moreno Street
Pensacola, FL 32501

TELE: 850-469-2313
FAX: 850-469-2307
EMAIL:
ava.abney@bhcpns.org

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2003 Health Care
Saint Luke's Hospital of Kansas City

Quality Contact
Sherry Marshall
Vice President, Quality
Saint Luke's Health System
4401 Womall Road
Kansas City, MO 64111

TELE: 816-932-3233
FAX: 816-932-6827
EMAIL: smarshall@saint-lukes.org

Public Affairs Contact
Kerry O'Connor
Director of Public Relations
Saint Luke's Health System
4401 Wornall Road
Kansas City, MO 64111

TELE: 816-932-8646
FAX: 816-932-5990
EMAIL: koconnor@saint-lukes.org

 
 
2002 Manufacturing
Motorola GEMS (formerly CGISS: Commercial, Government & Industrial Solutions Sector)

Quality Contact
Martin Swarbrick
Vice President, Office of Business Excellence
Motorola Government Enterprise Mobility Solutions Business
Industrial Solutions
1301 E. Algonquin Road
Schaumburg, IL 60196

TELE: 847-576-7554
FAX: 847-538-5440
EMAIL: marbus7@comcast.net

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
Small Business
Branch-Smith Printing Division

Quality Contact
David Branch
President
Branch-Smith Printing
120 St. Louis
Fort Worth, TX 76104

TELE: 817-882-4199
FAX: 817-820-6009
EMAIL: dbranch@branchsmith.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2002 Health Care
SSM Health Care

Quality Contact
Paula Friedman
Corporate Vice President, Strategic Systems Improvement
SSM Health Care
477 N. Lindbergh Blvd.
St. Louis, MO 63141-7832

TELE: 314-994-7840
FAX: 314-994-7782
EMAIL: Paula_Friedman@ssmhc.com

Public Affairs Contact
Suzy Farren
Corporate Vice President
SSM Health Care
477 N. Lindbergh Blvd.
St. Louis, MO 63141-7832

TELE: 314-994-7916
FAX: 314-994-7900
EMAIL: Suzy_Farren@ssmhc.com

 
2001 Manufacturing
Clarke American Checks, Inc.

Quality Contact
Dianne Slabisak
Clarke American
Corporate Communications

10931 Laureate Drive
San Antonio, TX 78249

TELE: 210-697-1297
EMAIL: baldrige@clarkeamerican.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2001 Small Business
Pal's Sudden Service

Quality Contact
Thom Crosby
President & CEO
Pal's Sudden Service
327 Revere Street
Kingsport, TN 37660-3615

TELE: 423-246-3801
FAX: 423-246-8609
EMAIL: Thom@PalsWeb.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2001 Education
Chugach School District

Quality Contact
Debbie Treece
Quality Schools Coordinator
Chugach School District
9312 Vanguard Drive, Suite 100
Anchorage, AK 99507

TELE: 907-522-7400
FAX: 907-522-3399
EMAIL: dtreece@chugachschools.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2001 Education
Pearl River School District

Quality Contact
Sandra Cokeley
Director of Quality and Community Relations
Pearl River School District
275 East Central Avenue
Pearl River, NY 10965

TELE: 845-620-3932
FAX: 845-620-3927
EMAIL: cokeleys@pearlriver.org

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2001 Education
University of Wisconsin-Stout

Quality Contact
Julie Furst-Bowe
Provost and Vice Chancellor
University of Wisconsin-Stout
712 South Broadway
303 Administration Building
Menomonie, WI 54751

TELE: 715-232-2421
FAX: 715-232-1699
EMAIL: furst-bowej@uwstout.edu

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
2000 Manufacturing
Dana Corporation – Torque Traction Technologies Inc. (formerly Spicer Driveshaft Division)

Quality Contact
Vincent Morgillo
Director of Supplier Quality Improvement, Supply Chain Management Group
Dana Corporation
6201 Trust Drive Mail Box 5
Holland, OH 43528

TELE: 419-866-2688
FAX: 419-866-2666
EMAIL: vince.morgillo@dana.com

Public Affairs Contact
Kelly Moore
Marketing Communications Manager
Dana Corporation – Torque Traction Technologies, Inc.
6201 Trust Drive
Holland, OH 43528

TELE: 419-866-2638
FAX: 419-866-2590
EMAIL: kelly.moore@dana.com

 
 
2000 Manufacturing
KARLEE Company, Inc.

Quality Contact
Julia Cherry
Business Administrator
KARLEE Company, Inc.
701 South International
Garland, TX 75042

TELE: 972-543-3088
FAX: 972-276-8699
EMAIL: jcherry@karlee.com

Public Affairs Contact
Joanne Brumit
CEO & Chairman
KARLEE Company, Inc.
701 South International
Garland, TX 75042

TELE: 972-543-3043
FAX: 972-276-8699
EMAIL: jabrumit@karlee.com

 
 
2000 Service
CH2M Hill OMI (formerly Operations Management International, Inc.)

Quality Contact
SAME AS PUBLIC AFFAIRS CONTACT

Public Affairs Contact
Susan Mays
Marketing & Communications Director
CH2M Hill OMI
9193 South Jamaica Street
Suite 400
Englewood , CO 80112

TELE: 720-286-4280
FAX: 303-740-6997
EMAIL: susan.mays@omiinc.com

 
 
2000 Small Business
Los Alamos National Bank

Quality Contact
Jill Cook
Senior Vice President
Los Alamos National Bank
1200 Trinity Drive
Los Alamos, NM 87544

TELE: 505-662-1022
FAX: 505-662-1092
EMAIL: jillc@lanb.com

Public Affairs Contact
Lisa Schwarz
Marketing Officer
Los Alamos National Bank
1200 Trinity Drive
Los Alamos, NM 87544

TELE: 505-662-5171
FAX: 505-661-2284
EMAIL: lisasch@lanb.com

 
 
1999 Manufacturing
STMicroelectronics, Inc. – Region Americas 

Quality Contact
Bob Banks
Vice President of Quality/Reliability
STMicroelectronics, Inc. – Region Americas
1310 Electronics Drive, MS 728
Carrollton, TX 75006

TELE: 972-466-6859
FAX: 972-466-6008
E-MAIL: robert.banks@st.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
1999 service
BI 

Quality Contact
Nancy Martinson
Vice President of Human Resources
BI
7630 Bush Lake Road
Minneapolis, MN 55439-2810

TELE: 952-844-4170
FAX: 952-844-4033

E-MAIL: nancy.martinson@biworldwide.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
1999 and 1992 Service
The Ritz-Carlton Hotel Company 

Now Part of Marriott International

Quality Contact
Janet Crutchfield
Senior Director of Quality
The Ritz-Carlton Hotel Company, LLC
4445 Willard Avenue, Suite 800
Chevy Chase, MD 20815

TELE: 301-547-4901
FAX: 301-547-4731

E-MAIL: janet.crutchfield@ritzcarlton.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
1999 Small Business
Cargill Kitchen Solutions (formerly Sunny Fresh Foods, Inc.)

Quality Contact
Ann Burns
Continuous Improvement Facilitator
Cargill Kitchen Solutions
206 West 4th St.
Monticello, MN  55362

TELE: 763-271-5999
FAX: 763-271-5714
E-MAIL: sunnyfreshfoods@cargill.com

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
1998 Manufacturing
Boeing Global Mobility Systems (formerly Airlift and Tanker Programs)

Quality Contact
Kelinda Starr
Senior Manager, Integration and Business Excellence
Boeing Global Mobility Systems (formerly Airlift and Tanker Programs)
2401 E. Wardlow Road
M/C CO54-0009
Long Beach, CA 90807-5309

TELE: 562-593-1590
FAX: 562-593-2214
E-MAIL: kelinda.f.starr@boeing.com

Public Affairs Contact
Rick Sanford
Director, Communications

Boeing Global Mobility Systems (formerly Airlift and Tanker Programs)
2401 E. Wardlow Road
M/C CO76-0667
Long Beach, CA 90807-5309

TELE: 562-593-7512
FAX: 562-496-5106
E-MAIL: rick.sanford@boeing.com

 
 
1998 Manufacturing
Solar Turbines Incorporated

Quality Contact
Kermit Dove
Solar Turbines Incorporated
220 Pacific Highway
San Diego, CA 92186-5376

TELE: 619-544-5809
FAX: 619-544-5649

E-MAIL: dove_kermit_h@solarturbines.com

Public Affairs Contact
Wendy Swanson
Manager, Public Affairs
Solar Turbines Incorporated
P.O. Box 85376
San Diego, CA 92186-5376

TELE: 619-544-2453
FAX: 619-237-8204

 
 
1997 Manufacturing
3M ESPE Dental Products (formerly 3M Dental Products Division)

Quality Contact
William Donovan
Quality/Regulatory/EHS Division Manager
3M ESPE
3M Center; Building 260-2A-11
St. Paul, MN 55144-1000

TELE: 651-733-7767
FAX: 651-737-6049
E-MAIL: wdonovan@mmm.com

Public Affairs Contact
Karyn Pierce
Communications Supervisor
3M Dental Products Division
3M Center, Building 275-2E-03
St. Paul, MN 55144

TELE: 1-800-449-1476 or 651-733-2138
FAX: 651-733-2481

 
 
1997 Service
Merrill Lynch Credit Corporation

Quality Contact
Angela Campbell
VP Strategic Planning
Merrill Lynch Credit Corporation
4802 Deer Lake Drive East
Jacksonville, FL 32246-6484

TELE: 904-218-2304
FAX: 904-218-6119

Public Affairs Contact
SAME AS QUALITY CONTACT

 
 
1997 and 1991 Manufacturing
Solectron Corporation

Quality Contact
Misha Rozenberg
Chief Quality Officer
Solectron Corporation
847 Gilbraltar Drive
Milpitas, CA 95035

TELE: 408-956-6575
EMAIL: misharozenberg@solectron.com

Public Affairs Contact
Corey Olfert
Director of Public Relations
Solectron Corporation
1007 Gilbraltar Drive
Milpitas, CA 95035

TELE: 408-956-7552
EMAIL: coreyolfert@ca.slr.com

 
 
1997 Service
Xerox Business Services

Quality Contact
Richard Leo
Vice President
Xerox Global Services
Xerox Corporation
Xerox Square 011
Rochester, New York  14644