Baldrige National Quality ProgramNational Institute of Standards and Technology logo links to NIST homepage.  
To enhance the competitiveness, quality, and productivity of U.S. organizations for the benefit of all residents.  
 
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About BNQP
primary bullet The Baldrige Process
primary bullet History of the Malcolm Baldrige National Quality Award
primary bullet Frequently Asked Questions
 
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primary bullet Award Recipients
primary bullet Examiners and Judges
primary bullet Foundation
primary bullet Overseers
primary bullet State & Local
primary bullet GEM Council (international)
 
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Materials Available
 
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Date created: 02/26/2001
Last updated: 02/05/2010

 

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Criteria for Performance Excellence
There are three versions of the Criteria available.

   
primary bullet easy Insight: Take a First Step Toward a Baldrige
Self-Assessment (formerly e-Baldrige) Using the Baldrige Organizational Profile for Business, Education, and Health Care.
   
primary bullet Are We Making Progress?  An easy-to-use employee questionnaire can help you assess your organization, now available in English and Spanish.
   
primary bullet Are We Making Progress As Leaders?  A senior leadership questionnaire designed for organizations dedicated to performance excellence.
   
primary bullet Getting Results Video: If your organization is looking for a validated integrated management approach, please take a look at this video.
 
Photo of the Baldrige National Quality Program Director, Harry Hertz, talking about Getting Results.  
   
primary bullet Your Guide to Performance Excellence: Who We Are, What We Do, What is Performance Excellence?
  Online Your Guide to Performance Excellence Online Introduction to the
Baldrige Program
   
  For CEOs
primary bullet Issue Sheets: address key issues facing the CEOs of American business.
   
Comments? Questions?
Email: baldrige@nist.gov
 
BNQP Customer Service:
Phone: 301.975.2036
Fax: 301.948.3716
 
Baldrige National Quality Program
NIST
100 Bureau Drive Stop 1020
Gaithersburg, MD 20899-1020
 
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BNQP News Header
2009 Recipients Announced Early December.

bullet 2009 Award Recipients
Five Recipients Announced
   
bullet The Quest for Excellence XXII Conference
April 12-14, 2010
Registration Open
   
bullet Heartland Health CEO Talks Value
Article from HealthLeaders Media
   
bullet 2010 Baldrige Fellows Program
Prospectus & Application
   
bullet 2008 Award Ceremony
YouTube video
   
bullet Vice President Joe Biden's Remarks at 2008 Ceremony
YouTube video
   
bullet 2010 Award Application
Now Available
   
bullet Cargill Corn Milling Receives Malcolm Baldrige Quality Award
Article from The Financial (leaving BNQP website)
   
bullet I-SS National Award a Product of Hard Work
Article from the Statesville Record & Landmark
   
bullet

Measuring What Matters Most
Article by Jeff Lucas, Deputy Director, BNQP
   
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Blinded Applicant
Scoring Data
Added 9/2/09
   
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Former Superintendant Terry Holliday on The Road to a Baldrige Award
   
bullet Performance Excellence USA Podcast: Weekly Podcast of Quality New Mexico's radio show
   
bullet Conference Board Report:
A Leadership Prescription for the Future of Quality
   
bullet Judges Survey of Applicant Satisfaction
Powerpoint Presentation