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Health Care Performance Excellence Issue Sheet links to PDF file.

BALDRIGE in Health Care: Performance Excellence Delivers World-Class Results

PDF Version

A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975-2036.

"Baldrige in Health Care: Performance Excellence Delivers World-Class Results" provides evidence of the value of Baldrige to health care organizations by examining the results of five recent Baldrige Award recipients. This issue sheet provides sample results from each of the Category 7, Results Items:

- Health Care and Service Delivery Outcomes
- Patient- and Other Customer-Focused Outcomes
- Financial and Market Outcomes
- Human Resource Outcomes
- Organizational Effectiveness Outcomes
- Leadership and Social Responsibility Outcomes






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BNQP Website comments:
nqp@nist.gov

Date created: 4/13/2006
Last updated: 4/13/2006